Welcome to ASD2

PowerSchool Parent Portal

Anderson 2 App

Anderson School District 2 encourages you to download the district mobile app (links below) to access PowerSchool Parent Portal.

You can access the web version of the Parent Portal here in which you can view student report cards.

Appstore

googleplay

PowerSchool Mobile App

The district's preference is to use the ParentPortal Dashboard located in the Anderson 2 App.

Please understand if you use the PowerSchool Mobile App you will not have access to all features the dashboard offers such as the student report card.

If you experience issues with the app PowerSchool recommends that you uninstall then reinstall it. The district has very limited access to the PowerSchool app and troubleshooting may not be an option.

District ID: DLWB

Appstore

googleplay

What is Parent Portal?

PowerSchool Parent Portal provides access to student grades and attendance information. Both parents and students can access grade and attendance information via a web browser or through the dashboard on the Anderson 2 app. 

How do I get an account?

Parents and students can pick up their Portal information at their school's annual Open House, by contacting the school, emailing  Powerschool@asd2.org, or completing the PowerSchool Portal Access Request Form.

Before completing the form you must first read the Parent Portal Acceptable Use Guidelines.

I think I have an account.

Parents who have created an account in Anderson 2 should not create another account. Click the Forgot Username or Password link on the login page if you cannot remember your username/password. An email will be sent to the address listed on the parent account. Check your spam/junk folder for an email from PowerSchool.

Parents may contact the PowerSchool Helpdesk for additional assistance. Please provide your name, your child's name, and a contact phone number where you can be reached when emailing.

Parents and Students may send emails to the PowerSchool Help Desk at Powerschool@asd2.org. Emails will be answered as soon as possible and most are answered within 24 hours. We are happy to help you!

FREQUENTLY ASKED QUESTIONS

Q: Do I need a Parent Portal account?

A: Yes. Beginning Q3 of 2021-2022 grades, attendance, report cards, surveys, and other information will only be available through the PowerSchool Parent Portal.

 

Q: I created a parent account last year. Can I still use it?

A: Yes. Your account information is still active and your password has not changed. If you don't remember your username or password, click the Forgot Password link on the login page.

 

Q: My student doesn't know their changed password from last year. What can I do?

A: Student usernames/passwords are protected from alteration and password recovery. Please email the PowerSchool Help Desk (Powerschool@asd2.org) and ask for a password reset or additional information.

 

Q: What's the difference between an Access ID/Password and a Student Login/Password?

A: Access IDs/Passwords are used to add a student to a parent's account. Parents are able to view multiple students at once and the Access ID/Password is the identifier for each student. Student Login/Password are issued by the district for the student's own ability to login to the system. Parents should not use the student's login information to access the portal.

 

Q: How do I find the Access ID and Access Password for my student

A: This information will also be made available by contacting the school, and completing the PowerSchool Portal Access Request Form.

 

Q: I didn't receive a letter from the school. What do I do?

A: Complete the PowerSchool Portal Access Request Form. If you have completed the form contact the school or the district PowerSchool Help Desk (Powerschool@asd2.org) to verify your email address. A copy of the letter can be e-mailed to you upon verification of your student's mailing address.

 

Q: The Access ID and Password in the mailing are not working.

A: Please email the PowerSchool Help Desk (Powerschool@asd2.org) and ask for new passwords or additional information.

 

Q: Do I have to use all capital letters in the AccessID or Student Login?

A: Yes, the information is case-sensitive and should be used exactly as shown in the Parent Portal letter.

 

Q: I'm a student. How do I check my own grades?

A: If you have not yet received your username and password, you can speak to your guidance office or email the PowerSchool Help Desk (Powerschool@asd2.org). Once you have your username and password you need only type in the information. You do not have to create an account. Account creation is for parents only.

 

Q: As the primary parent or court-ordered guardian, how can I ensure that I am the only adult with access to grades and attendance information?

A: We are able to quickly access this information. An email to the PowerSchool Help Desk (Powerschool@asd2.org) can start the conversation.

 

Q: I have multiple students in the school district. Can I see them all from one account?

A: Yes, all of your students may be viewed from one single Parent Portal account once all schools are active. Instructions to add students to accounts will be made available above.

 

Q: How can I contact my student's teachers?

A: Within the Parent Portal, email address information is made available by clicking on the teacher's name in the grade report.

 

Q: What about Mobile Apps for Google or Apple?

A: Parent and Student apps are available in both the Google Play Store and the Apple App Store. Direct links to these apps are available on the Parent Portal website. There are separate apps for each purpose. The same login information used on the Parent Portal website may also be used on the apps. Parents must create their accounts before attempting to use the mobile apps. Please note to view Report Cards you must be logged into the web portal, this feature is not available on the app. The district strongly encourages parents and students to use the Anderson 2 app and refrain from downloading the PowerSchool Mobile App.

 

Q: What is the district code for the App?

A: DLWB

Q: How can I get help?

A: For program or technical issues, send questions and comments to the PowerSchool Help Desk (Powerschool@asd2.org). For attendance, grades, report card issues, or student information questions, please contact the school of enrollment. Please note the district can only troubleshoot the Parent Portal direct link dashboard. If you are having issues with the mobile app you will be asked to log in to the dashboard.