Welcome to ASD2
PowerSchool Parent Portal
Anderson 2 App
Anderson School District 2 encourages you to download the district mobile app (links below) to access PowerSchool Parent Portal.
You can access the web version of the Parent Portal here in which you can view student report cards.
PowerSchool Mobile App Not Recommend for Use
The district's preference is to use the Parent Portal Dashboard located in the Anderson 2 App.
Please understand if you use the PowerSchool Mobile App you will not have access to all features the dashboard offers such as the student report card.
If you experience issues with the app PowerSchool recommends that you uninstall then reinstall it. The district has very limited access to the PowerSchool app and troubleshooting may not be an option.
FREQUENTLY ASKED QUESTIONS
Q: Do I need a Parent Portal account?
A: Yes. Beginning Q3 of 2021-2022 grades, attendance, report cards, surveys, and other information will only be available through the PowerSchool Parent Portal.
Q: I created a parent account last year. Can I still use it?
A: Yes. Your account information is still active and your password has not changed. If you don't remember your username or password, click the Forgot Password link on the login page.
Q: My student doesn't know their changed password from last year. What can I do?
A: Student usernames/passwords are protected from alteration and password recovery. Please see your media specialist or school tech to ask for a password reset or additional information.
Q: What's the difference between an Access ID/Password and a Student Login/Password?
A: Access IDs/Passwords are used to add a student to a parent's account. These will not log you into the account it will only allow you to create your account. Parents are able to view multiple students at once and the Access ID/Password is the identifier for each student. Student Login/Password are issued by the district for the student's own ability to login to the system. Parents should not use the student's login information to access the portal.
Q: How do I find the Access ID and Access Password for my student
A: This information will also be made available by contacting the school.
Q: I didn't receive a letter from the school. What do I do?
A: You will need to contact the school to request the letter.
Q: The Access ID and Password in the mailing are not working.
Q: Do I have to use all capital letters in the AccessID or Student Login?
A: Yes, the information is case-sensitive and should be used exactly as shown in the Parent Portal letter.
Q: I'm a student. How do I check my own grades?
A: If you have not yet received your username and password, you can speak to your guidance office or email the PowerSchool Help Desk (Powerschool@asd2.org). Once you have your username and password you need only type in the information. You do not have to create an account. Account creation is for parents only.
Q: As the primary parent or court-ordered guardian, how can I ensure that I am the only adult with access to grades and attendance information?
A: We are able to quickly access this information. An email to the PowerSchool Help Desk (Powerschool@asd2.org) can start the conversation.
Q: I have multiple students in the school district. Can I see them all from one account?
A: Yes, all of your students may be viewed from one single Parent Portal account once all schools are active. Instructions to add students to accounts will be made available above.
Q: How can I contact my student's teachers?
A: Within the Parent Portal, email address information is made available by clicking on the teacher's name in the grade report.
Q: What about Mobile Apps for Google or Apple?
A: While there are apps for PowerSchool Mobile, the district discourages parents from using these apps. If you choose to use the mobile PowerSchool app you will NOT be able to view Report Cards. This feature and others are only available on the web portal. The district strongly encourages parents and students to use the Anderson 2 app and refrain from downloading the PowerSchool Mobile App.
Q: What is the district code for the App?
A: Again, we do not recommend or support the PowerSchool App. The district code is DLWB, but it is not recommended.
Q: How can I get help?
A: For program or technical issues, send questions and comments to the PowerSchool Help Desk (Powerschool@asd2.org). For attendance, grades, report card issues, or student information questions, please contact the school of enrollment. Please note the district can only troubleshoot the Parent Portal web portal dashboard. If you are having issues with the PowerSchool mobile app you will be asked to log in to the dashboard.